1. Who do I contact for more information about accessing
Devon Health’s network?
To get more information on the types of reports we're able to provide, please
visit our Reporting page. You can
also read about our suite of products
online. You may also email your Client Account Manager with any requests for
information and he or she will be happy to assist you. If you do not have a
Client Account Manager and are new to Devon Health, please feel free to contact
us by emailing client_services@devonhealth.com
or calling 800.431.2273.
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2. I can’t remember who is assigned to my
account – who can I contact with questions?
To find out who your dedicated Client Account Manager is, you may contact Client
Services by emailing client_services@devonhealth.com
or calling 800.431.2273.
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3. How do I nominate a provider on behalf of
a member?
Please visit our Provider Nominations
page to find out how to nominate a provider on behalf of your member.
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4. Where do I tell Devon Health providers to
call if they have a question on their contract or reimbursement rates?
Our Provider Relations hotline can answer any contract/reimbursement questions.
You can reach them toll-free at 866.498.4773.
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5. Where can I find out what my repricing
options are?
You can visit our Additional Services
page or contact your Client Account Manager for more information on the various
repricing methods that are available.
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6. Who can help me resolve technical
difficulties with your remote repricing website?
If you are having problems accessing and/or working within vo.devonit.com,
please call our Help Desk at 800-431-2273 x 4219 or email
helpdesk@devonhealth.com.
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